Related Articles
Assign a Program to a Location
Assigning a Program to a Location is Step 4 of the process described in How the UMix System Works. This is the final step. After this, the UMix player in the location will get your assigned program and play according to your selections. Pick ...
Assign Message Campaign to a Location
Important: In order to hear your messages play, you must assign the Message Campaign to a location(s). This is the final step. After this, the UMix player in the location will get your assigned Campaign and play according to your selections. And ...
Troubleshooting Player Offline
UMix players use the Internet to get songs, your messages and any scheduling changes you make at myumix.com. Players may sometimes be offline for a variety of reasons. This article is here to help you to get an offline player back online. Check the ...
Your UMix Account
Close or Re-open Your Account To close or reopen your account, just send a support request. Reset Password Click here and follow the process. Add More Users Your UMix account has two types of Users: Subscriber Admin - has complete control and ...
Solutions
WHAT IS THE ISSUE? Not hearing music? Not hearing the songs you expect to hear? Only default songs playing? Only hearing failover songs? Seeing red dots in your connections reports? Please do not submit a support ticket until after you work through ...