DHCP or Static IP

DHCP or Static IP

There are several ways to check to see if your local network (the same network in your business where you plan to add the UMix Music Player) uses DHCP, or requires a static IP assigned for each device.  Here's we're supplying the easiest way to check.
  1. Right-click on the Windows Flag on the lower left of your taskbar.
  2. Click Network Connections in the menu.
  3. Click the Properties button.
  4. Look for the heading called IP Settings.
If it's set to DHCP, your job is done.  UMix ships player set up for DHCP by default.  If your local network is set to Static, the UMix player will need to have a static IP assigned in order for it to connect from your local network to our servers.

If it's Static, you can send us the following after you check with your network expert.  They will help you.
  1. The desired IP for the player.
  2. Subnet Mask.
  3. Gateway.
We can then pre-configure these settings before we ship.  If you don't provide that, you can changes the settings yourself after the player arrives, but understand you will need a monitor that uses HDMI, and a USB keyboard and mouse to connect to the music player to update it.

If you want to dig deeper, do a web search for terms like, "dhcp or static ip."  

    • Related Articles

    • Update UMix Music Player Device from DHCP to Static IP

      You will need IP info from your Network Admin or ISP. IP address for the music player; Subnet Mask; and Gateway (network address). If you want to understand DHCP and Static IP better, Avast has a good article here. NOTE: If you tell us your Static IP ...
    • Solutions

      WHAT IS THE ISSUE? Not hearing music? Not hearing the songs you expect to hear? Only default songs playing? Only hearing failover songs? Seeing red dots in your connections reports? We ask that you do not submit a support ticket until after you ...