DHCP or Static IP

DHCP or Static IP

How to Check

There are several ways to check whether your local network uses DHCP or requires a static IP for each device. Here's the easiest way:

  1. Right-click the Windows Flag on the lower left of your taskbar.
  2. Click Network Connections in the menu.
  3. Click the Properties button.
  4. Look for the heading called IP Settings.

If it's set to DHCP, your job is done. UMix ships players configured for DHCP by default.

If your local network is set to Static, the UMix player will need a static IP assigned in order to connect from your local network to our servers.

If You Need a Static IP

Check with your network expert and send us the following before we ship:

  1. The desired IP address for the player.
  2. Subnet Mask.
  3. Gateway.

We can pre-configure these settings before we ship. If you don't provide them in advance, you can update the settings yourself after the player arrives - but you will need a monitor with an HDMI connection and a USB keyboard and mouse to do so.

For more background, search the web for terms like "DHCP or static IP."

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