Related Articles
Add New Locations
One great feature of UMix is managing all your business locations in one, easy place. Note - If you simply want a new player for an existing location, just submit a support request to tell us, and we'll take it from there. Adding a new location is ...
Our Invoicing Policies
The Basics Our goal is accuracy in billing and transparency for all transactions. UMix sends an email with the invoice attached as a PDF for all billing transactions. We do not mail invoices. Subscriptions must be in a paid up, current status for ...
Troubleshooting Player Offline
UMix players use the Internet to get songs, your messages and any scheduling changes you make at myumix.com. Players may sometimes be offline for a variety of reasons. This article is here to help you to get an offline player back online. Check the ...
Create Message Campaigns
Important: Message Campaigns require one or more Message Schedules. In the left menu press the Campaigns tab under Messages, and then press the (+ sign) to create a new message campaign. Note: The Message Campaign must be assigned to one or more ...
Preserve Your Daytime Internet Bandwidth Using Overnight Only Downloads
CAUTION: UMix suggests you use overnight downloads only if you are certain your Internet bandwidth to the location is not robust enough to handle traffic of 40 MB per hour per zone of music you use. Some customers with low available bandwidth don't ...