QR Code for Support

QR Code for Support

The UMix Support QR Code is a fast and easy way to get to support when you need it. Beginning in January 2022 the code is printed on the label affixed to every player we ship.

Feel free to send the QR code image to your store locations, or place it anywhere in your organization so that whoever needs help can access it quickly and easily.

Scanning the code takes you directly to this knowledge base where you can get instant help and submit a support request.

UMix Support QR Code
UMix Support QR Code

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