QR Code for Support

QR Code for Support

The UMix Support QR Code is a fast and easy way to get to the support you need fast, and when you need it.  Beginning in January 2022 the code is on the label that's on the players we ship.

Feel free to send the attached jpeg to your store locations, or place it anywhere that makes sense in your organization so that whoever needs help can access it quickly and easily.

The code requests that you share your location, and then takes you to this KB where you can get instant help and submit a support request.


UMix Support QR Code (JPEG is attached).

    • Related Articles

    • How to Get Support

      We're here to help when you're stuck. But before you reach out, we ask that you search this Knowledge Base(KB) and most importantly, follow the solutions section to troubleshoot and eliminate issues on your side. Most issues get resolved by customers ...
    • How to Write a Good Support Ticket

      A well-written support request will get your issue resolved faster and with fewer headaches. Here are some tips to help you write a good support ticket: Follow the proper support channel. Sending a support request to Sales, or leaving a message with ...
    • Close Location

      If you need to close a location, please submit a support ticket to tell us and we'll take it from there.
    • Your UMix Account

      Close or Re-open Your Account To close or reopen your account, just send a support request. Reset Password Click here and follow the process. Add More Users Your UMix account has two types of Users: Subscriber Admin - has complete control and ...
    • UMix Domains and User Portals

      UMix Domains and User Portals Domains umix.com - (formerly umixmedia.com - which reached sunset in November, 2023) umix.com is used for our main, world-facing portal where new and existing customers can find us and access a link to our logon page, ...