Related Articles
Block Songs
Block Songs/Artists by way of UMix Playlists To block songs, first select Major Label or Indie under UMix Playlists. Then click the magnifying glass in the Actions column. Lastly. click the box next to the song or artist. Blocking a song or artist ...
QR Code for Support
The UMix Support QR Code is a fast and easy way to get to the support you need fast, and when you need it. Beginning in January 2022 the code is on the label that's on the players we ship. Feel free to send the attached jpeg to your store locations, ...
Troubleshooting Player Offline
UMix players use the Internet to get songs, your messages and any scheduling changes you make at myumix.com. Players may sometimes be offline for a variety of reasons. This article is here to help you to get an offline player back online. Check the ...
Assign Message Campaign to a Location
Important: In order to hear your messages play, you must assign the Message Campaign to a location(s). This is the final step. After this, the UMix player in the location will get your assigned Campaign and play according to your selections. And ...
UMix Log Reports
Player Log Reports and How They Are Used UMix collects logs showing activity for every player in every location. In order for UMix to collect logs, the system must be on line. Logs are refreshed to our servers every 30 minutes. Why does the UMix ...