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Audio Cables and your PC
UMix Audio The audio card on your PC plays two channels, typically stereo. The UMix Music Player software plays two independent zones of mono audio – not stereo. On the player these are called Zone A and Zone B. See the Audio Player image below. ...
UMix Log Reports
Player Log Reports and How They Are Used UMix collects logs showing activity for every player in every location. In order for UMix to collect logs, the system must be on line. Logs are refreshed to our servers every 30 minutes. Why does the UMix ...
Solutions
WHAT IS THE ISSUE? Not hearing music? Not hearing the songs you expect to hear? Only default songs playing? Only hearing failover songs? Seeing red dots in your connections reports? We ask that you do not submit a support ticket until after you ...
Playlists
A playlist is simply a list of songs. UMix offers playlists in two main categories. UMix Playlists are playlists that we create and maintain. Learn more. My Playlists are playlists that you can create to meet your specific requirements. Learn ...
Your UMix Account
Close or Re-open Your Account To close or reopen your account, just send a support request. Reset Password Click here and follow the process. Add More Users Your UMix account has two types of Users: Subscriber Admin - has complete control and ...