Understanding the UMix Music Player

Understanding the UMix Music Player

The UMix Music Player

The UMix Player - is a piece of software.  It is our unique, proprietary music and message player software that works only with the UMix website and a UMix Subscriber Account.  It's job is simple.  It receives information and content from our servers, including most importantly - your scheduling selections, and follows your playback instructions.  We offer versions for Android and Windows.  We install the UMix Player software on players we sell (Android), or you can download and install it on your device.

Each player has a serial number.  It is automatically generated when the player software is installed and can be seen on the Information tab on the player software.  The player's serial number is associated with one and only one "location" in your Subscriber account.  We do not track the hardware serial number found on the outside of the UMix Music Player.

    • Related Articles

    • How To Install the UMix Music Player Device

      Please see the attached PDF for the UMix Music Player Device installation instructions.

    • How the UMix System Works

      What's Required? For either Music or Digital Signage, the UMix system requires two components: The UMix Player Software - Windows or Android for Music or Digital Signage. The player is on devices we ship or can be installed on your device. A UMix ...

    • Troubleshooting Player Offline

      UMix players use the Internet to get songs, your messages and any scheduling changes you make at myumix.com. Players may sometimes be offline for a variety of reasons. This article is here to help you to get an offline player back online. Check the ...

    • UMix Service Checker

      The UMix Service Checker is a fast and easy way to confirm for yourself that the UMix Service is up and running. You should get a message confirming that the UMix Service is up and running. It looks like this: This is the URL for the Service Checker ...

    • UMix Log Reports

      Player Log Reports and How They Are Used UMix collects logs showing activity for every player in every location. In order for UMix to collect logs, the system must be on line. Logs are refreshed to our servers every 30 minutes. Why does the UMix ...