Close or Re-open Your Account
To close or reopen your account, just submit a support request.
Reset Password
Click here and follow the process.
Add More Users
Your UMix account has two types of users:
- Subscriber Admin - Has complete control and authority over all music account functions.
- Subscriber Manager - The same as Admin with one exception - Managers are not able to update basic account information or add, edit, or delete other users.
To add a user to your account, Subscriber Admins click the Users tab on the left menu, then the "+" icon.
If your Admin leaves your organization, submit a support request and we can promote a current Subscriber Manager to the Admin role.
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The UMix Billing Portal
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UMix Log Reports
Overview UMix collects logs showing activity for every player in every location. In order for UMix to collect logs, the system must be online. Logs are uploaded to our servers every 30 minutes. Why Does UMix Collect Logs? We collect logs from players ...
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The UMix Player The UMix Player is a piece of software - our unique, proprietary music and message player that works only with the UMix website and a UMix Subscriber account. Its job is simple: it receives information and content from our servers, ...
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