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Solutions
WHAT IS THE ISSUE? Not hearing music? Not hearing the songs you expect to hear? Only default songs playing? Only hearing failover songs? Seeing red dots in your connections reports? Please do not submit a support ticket until after you work through ...
How to Get Support
We're here to help when you're stuck. But before you reach out, we ask that you search this Knowledge Base(KB) and most importantly, follow the solutions section to troubleshoot and eliminate issues on your side. Most issues get resolved by customers ...
How the UMix System Works
What's Required? For either Music or Digital Signage, the UMix system requires two components: The UMix Player Software - Windows or Android for Music or Digital Signage. The player is on devices we ship or can be installed on your device. A UMix ...
Key Terms
We're here to help, and we want yo to get the most value possible from out system. To get the most enjoyment and benefits, there are some key terms you'll need to understand. As you read through these terms, please take note that the basic 4 step ...
Assign a Program to a Location
Assigning a Program to a Location is Step 4 of the process described in How the UMix System Works. This is the final step. After this, the UMix player in the location will get your assigned program and play according to your selections. Pick ...