Managing Music
My Playlists
My Playlists are playlists that you can create to meet your specific requirements. Access My Playlists using the tab on the left side menu. Select the Wizard of your choice. Custom Wizard - Select specific songs and/or artists to create your ...
UMix Playlists
UMix Playlists are playlists that we create and maintain. Some include songs only by major label artists, some are indie only, and still others contain a combination. Below we show the Major Label tab (left side menu). Main categories on the top of ...
Playlists
A playlist is simply a list of songs. UMix offers playlists in two main categories. UMix Playlists are playlists that we create and maintain. Learn more. My Playlists are playlists that you can create to meet your specific requirements. Learn more. ...
Song Requests
How to Get Songs Even with our impressive song library, we understand that on occasion customers want a song that we don't already have. This procedure is how customers can get new songs added to our library. Song requests are $3 each. How to ...
Block Songs
Block Songs/Artists by way of UMix Playlists To block songs, first select Major Label or Indie under UMix Playlists. Then click the magnifying glass in the Actions column. Lastly. click the box next to the song or artist. Blocking a song or artist ...
Assign a Program to a Location
Assigning a Program to a Location is Step 4 of the process described in How the UMix System Works. This is the final step. After this, the UMix player in the location will get your assigned program and play according to your selections. Pick ...
Select Playlists
Selecting Playlists is Step 1 of the process described in How the UMix System Works. Pick playlists you want to hear (check boxes) Add playlists to your schedule (drag/drop) Add a schedule(s) to your Program (drop-down list) Associate a Program with ...
Program Music
Programming music is Step 3 of the process described in How the UMix System Works. Pick playlists you want to hear (check boxes) Add playlists to your schedule (drag/drop) Add a schedule(s) to your Program (drop-down list) Associate a Program with ...
Schedule Music
Scheduling playlists is Step 2 of the process described in How the UMix System Works. Pick playlists you want to hear (check boxes) Add playlists to your schedule (drag/drop) Add a schedule(s) to your Program (drop-down list) Associate a Program with ...
Popular Articles
Solutions
WHAT IS THE ISSUE? Not hearing music? Not hearing the songs you expect to hear? Only default songs playing? Only hearing failover songs? Seeing red dots in your connections reports? We ask that you do not submit a support ticket until after you ...
How the UMix System Works
What's Required? For either Music or Digital Signage, the UMix system requires two components: The UMix Player Software - Windows or Android for Music or Digital Signage. The player is on devices we ship or can be installed on your device. A UMix ...
How to Get Support
We're here to help when you're stuck. But before you reach out, we ask that you search this Knowledge Base(KB) and most importantly, follow the solutions section to troubleshoot and eliminate issues on your side. Most issues get resolved by customers ...
Understanding UMix "Failover"
First some background to help this make sense to you. UMix is a "streaming" music service. Streaming implies something very specific in terms of music licensing and how songs can be handled in compliance with U.S. copyright law. Songs we play at ...
Key Terms
We're here to help, and we want yo to get the most value possible from out system. To get the most enjoyment and benefits, there are some key terms you'll need to understand. As you read through these terms, please take note that the basic 4 step ...