Managing Music
How to Create an AI Playlist
How to Create an AI Playlist Overview UMix now includes an AI Playlist feature that builds a custom playlist based on your business profile. The AI draws from our licensed music library and selects tracks that fit your business environment. Once ...
Holiday Music
This information can be used for scheduling holiday music or any specialty music for a brief period. First, recall the overall UMix scheduling procedure: Select Playlists Schedule Music Program Music Assign a Program to a Location If you already have ...
My Playlists
Overview My Playlists are playlists you can create to meet your specific requirements. Access My Playlists using the tab in the left side menu and select the Wizard of your choice. The Wizards Custom Wizard - Select specific songs and/or artists to ...
UMix Playlists
Overview UMix Playlists are playlists that we create and maintain. Some include songs only by major label artists, some are indie only, and others contain a combination. The Major Label tab in the left side menu is shown below. Main categories across ...
Song Requests
Even with our impressive song library, we understand that on occasion customers want a song we don't already have. This procedure explains how to get new songs added to our library. Song requests are $3 each. How to Initiate a New Song Request Click ...
Block Songs
Block Songs/Artists via UMix Playlists To block songs, first select Major Label or Indie under UMix Playlists. Then click the magnifying glass in the Actions column. Click the box next to the song or artist. Blocking a song or artist will block them ...
Assign a Program to a Location
Assigning a Program to a Location is Step 4 of the process described in How the UMix System Works. This is the final step. After this, the UMix player at the location will receive your assigned program and play according to your selections. Pick ...
Select Playlists
Selecting Playlists is Step 1 of the process described in How the UMix System Works. Pick playlists you want to hear (check boxes) Add playlists to your schedule (drag/drop) Add a schedule to your Program (drop-down list) Associate a Program with ...
Program Music
Adding a schedule to a Program is Step 3 of the process described in How the UMix System Works. Pick playlists you want to hear (check boxes) Add playlists to your schedule (drag/drop) Add a schedule to your Program (drop-down list) Associate a ...
Schedule Music
Scheduling playlists is Step 2 of the process described in How the UMix System Works. Pick playlists you want to hear (check boxes) Add playlists to your schedule (drag/drop) Add a schedule to your Program (drop-down list) Associate a Program with ...
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Solutions
What Is the Issue? Not hearing music? Not hearing the songs you expect to hear? Only default songs playing? Only hearing failover songs? Seeing red dots in your connections reports? Please work through the steps below and submit a ticket when we ...
How to Get Support
We're here to help when you're stuck. But before you reach out, we ask that you search this Knowledge Base and follow the solutions section to troubleshoot and eliminate issues on your side. Most issues get resolved by customers checking that and ...
How the UMix System Works
What's Required? For either Music or Digital Signage, the UMix system requires two components: The UMix Player Software - Windows or Android, for Music or Digital Signage. The player software runs on devices we ship or can be installed on your own ...
UMix Domains and User Portals
Domains UMix operates two domains: umix.com - (formerly umixmedia.com, which reached sunset in November 2023) umix.com is used for our main, world-facing portal where new and existing customers can find us and access a link to our logon page, which ...
Key Terms
We're here to help, and we want you to get the most value possible from our system. To get the most enjoyment and benefits, there are some key terms you'll need to understand. As you read through these terms, please note that the basic 4-step flow is ...