The UMix Music Player
Two Zone Capability
Overview UMix Music Players are capable of playing two distinct zones of music simultaneously. To accomplish this we route Zone A to the left side of the system's stereo output, and Zone B to the right. What You Need to Know Our Android app will play ...
Understanding the UMix Music Player
The UMix Player The UMix Player is a piece of software - our unique, proprietary music and message player that works only with the UMix website and a UMix Subscriber account. Its job is simple: it receives information and content from our servers, ...
How To Install the UMix Music Player Device
Contents of The Box Music Player Power cable with transformer Ethernet cable and audio cable (not included for replacement players) Earbuds (used to confirm audio play) Procedure Place the system in a secure, dry, cool location near your Internet ...
Add Wifi to the UMix Box
Before You Start Connect your UMix Music Player to any monitor using an HDMI cable. Connect a USB mouse. Keyboard is optional. Note: Do not connect it to a laptop. That will not work. Use the Escape key or right mouse click to go back a step if ...
Make Player IP Static
Before You Start You will need the following from your Network Admin or ISP: the IP address for the music player, Subnet Mask, and Gateway (network address). If you want to better understand DHCP vs. Static IP, Avast has a good article here. Note: If ...
Preserve Your Daytime Internet Bandwidth Using Overnight Only Downloads
Overview Caution: UMix suggests using overnight downloads only if you are certain your Internet bandwidth to the location is not robust enough to handle traffic of 40 MB per hour per zone of music you use. Some customers with low available bandwidth ...
Audio Cables and your PC
UMix Audio The audio card on your PC plays two channels, typically stereo. The UMix Music Player software plays two independent zones of mono audio - not stereo. On the player these are called Zone A and Zone B. See the Audio Player image below. ...
Popular Articles
Solutions
What Is the Issue? Not hearing music? Not hearing the songs you expect to hear? Only default songs playing? Only hearing failover songs? Seeing red dots in your connections reports? Please work through the steps below and submit a ticket when we ...
How to Get Support
We're here to help when you're stuck. But before you reach out, we ask that you search this Knowledge Base and follow the solutions section to troubleshoot and eliminate issues on your side. Most issues get resolved by customers checking that and ...
How the UMix System Works
What's Required? For either Music or Digital Signage, the UMix system requires two components: The UMix Player Software - Windows or Android, for Music or Digital Signage. The player software runs on devices we ship or can be installed on your own ...
UMix Domains and User Portals
Domains UMix operates two domains: umix.com - (formerly umixmedia.com, which reached sunset in November 2023) umix.com is used for our main, world-facing portal where new and existing customers can find us and access a link to our logon page, which ...
Key Terms
We're here to help, and we want you to get the most value possible from our system. To get the most enjoyment and benefits, there are some key terms you'll need to understand. As you read through these terms, please note that the basic 4-step flow is ...