UMix Overview
UMix Domains and User Portals
UMix Domains and User Portals Domains umix.com - (formerly umixmedia.com - which reached sunset in November, 2023) umix.com is used for our main, world-facing portal where new and existing customers can find us and access a link to our logon page, ...
Your UMix Account
Close or Re-open Your Account To close or reopen your account, just send a support request. Reset Password Click here and follow the process. Add More Users Your UMix account has two types of Users: Subscriber Admin - has complete control and ...
Learning the System
Like when you begin anything new, actually using the UMix system is the best way to learn it. To help you along the way we offer two tools to help you, our knowledge base (KB) and page tours. Knowledge Base Our knowledge base contains articles that ...
How the UMix System Works
What's Required? For either Music or Digital Signage, the UMix system requires two components: The UMix Player Software - Windows or Android for Music or Digital Signage. The player is on devices we ship or can be installed on your device. A UMix ...
Key Terms
We're here to help, and we want yo to get the most value possible from out system. To get the most enjoyment and benefits, there are some key terms you'll need to understand. As you read through these terms, please take note that the basic 4 step ...
Popular Articles
Solutions
WHAT IS THE ISSUE? Not hearing music? Not hearing the songs you expect to hear? Only default songs playing? Only hearing failover songs? Seeing red dots in your connections reports? We ask that you do not submit a support ticket until after you ...
How the UMix System Works
What's Required? For either Music or Digital Signage, the UMix system requires two components: The UMix Player Software - Windows or Android for Music or Digital Signage. The player is on devices we ship or can be installed on your device. A UMix ...
How to Get Support
We're here to help when you're stuck. But before you reach out, we ask that you search this Knowledge Base(KB) and most importantly, follow the solutions section to troubleshoot and eliminate issues on your side. Most issues get resolved by customers ...
Understanding UMix "Failover"
First some background to help this make sense to you. UMix is a "streaming" music service. Streaming implies something very specific in terms of music licensing and how songs can be handled in compliance with U.S. copyright law. Songs we play at ...
Key Terms
We're here to help, and we want yo to get the most value possible from out system. To get the most enjoyment and benefits, there are some key terms you'll need to understand. As you read through these terms, please take note that the basic 4 step ...