We want you to get years of useful life out of your UMix Music Player. Like any other electronic device, it's affected by the conditions around it. Two simple habits will go a long way toward keeping it running and keeping the music playing:
Heat shortens the life of electronics.
Power surges, from storms or from equipment switching on and off in your building, can damage electronics in an instant. Whatever the size of your business, published guidance from electrical engineers and surge-protection specialists recommends protecting it in layers.
Protect the whole building. A surge protector at your electrical panel guards everything your building powers. That's a conversation for your electrician. It's a little-known fact that since 2020, the National Electrical Code has required this protection whenever the electrical service for a home is installed or replaced. Most businesses aren't covered by that rule, so it's up to you to ask.
Protect your electronics. The devices in your back room, including your UMix Music Player, should be plugged directly into a surge protector of their own. A surge protector is also required to keep your player's warranty; see Policy for Replacement Players for the terms.
Here's an example of a heavy-duty surge protector we've used. We're not endorsing a particular product.