UMix Knowledge Base | Managing Locations

Managing Locations
Grouping Locations
Customers who manage a few locations may want to group them to play specific music or messages for a particular group of locations. You can group locations for any reason. The benefit of groups is that after they are set up, you can return later to ...
Close Location
If you need to close a location, please submit a support ticket to tell us and we'll take it from there.
Add New Locations
One great feature of UMix is managing all your business locations in one, easy place. Note - If you simply want a new player for an existing location, just submit a support request to tell us, and we'll take it from there. Adding a new location is ...

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Solutions
WHAT IS THE ISSUE? Not hearing music? Not hearing the songs you expect to hear? Only default songs playing? Only hearing failover songs? Seeing red dots in your connections reports? Please do not submit a support ticket until after you work through ...
How to Get Support
We're here to help when you're stuck. But before you reach out, we ask that you search this Knowledge Base(KB) and most importantly, follow the solutions section to troubleshoot and eliminate issues on your side. Most issues get resolved by customers ...
How the UMix System Works
What's Required? For either Music or Digital Signage, the UMix system requires two components: The UMix Player Software - Windows or Android for Music or Digital Signage. The player is on devices we ship or can be installed on your device. A UMix ...
Key Terms
We're here to help, and we want yo to get the most value possible from out system. To get the most enjoyment and benefits, there are some key terms you'll need to understand. As you read through these terms, please take note that the basic 4 step ...
Assign a Program to a Location
Assigning a Program to a Location is Step 4 of the process described in How the UMix System Works. This is the final step. After this, the UMix player in the location will get your assigned program and play according to your selections. Pick ...

UMix Knowledge Base | Managing Locations | Knowledge Base