For either Music or Digital Signage, the UMix system requires two components:
- The UMix Player Software - Windows or Android for Music or Digital Signage.
- A UMix Subscriber Account
Those two things work in tandem to bring you the unique, UMix experience.
Note - There is no direct control of what plays on the player software itself. All changes are made through our website and only by verified account users controlled by the Account Administrator. Therefore, on-site employees cannot change the music on a whim.
The Player's Job
Whether you use our software or purchase a player from us, the player's job is to connect to, and follow the instructions under your control inside your Subscriber account. That's it.
Your UMix Subscriber Account's Job
This is what puts the "U" in UMix. Customize as much or as little as you please. Schedule our playlists; build your own; use some combination; set up day-parts, use multiple schedules, block songs or artists. Do whatever you want. There are no rules.
The Basic Flow for Music In Your Subscriber Account
Learning this flow will help you to understand our system, and most value from it.
- Pick playlists you want to hear (check boxes)
- Add playlists to your schedule (drag/drop)
- Add a schedule(s) to your Program (drop-down list)
- Associate a Program with each location (drop-down list)
That's it. After you make any changes on our website, the system organizes your requirements, and then the players will pick them up within one hour. The exception to that is when you apply the overnight-only update setting. You can get most changes right away by pressing the updates tab if you have direct access to the player software on your device.
Learning the System
Like anything new, using the system is the best way to learn it. To help you along the way we offer two tools to help you, page tours and our knowledge base (KB). Let's start with our KB. Knowledge Base Our knowledge base contains articles that ...
The UMix Billing Portal
For the convenience of our customers, UMix maintains a billing portal where customers can view, pay and download invoices. The portal is located here: https://accounting.umixmedia.com/portal/ It uses a different login from myumix.com. Feel free to ...
Understanding UMix "Failover"
First some background to help this make sense to you. UMix is a "streaming" music service. Streaming implies something very specific in terms of music licensing and how songs can be handled in compliance with U.S. copyright law. Songs we play at ...
UMix Log Reports
Player Log Reports and How They Are Used UMix collects logs showing activity for every player in every location. In order for UMix to collect logs, the system must be on line. Logs are refreshed to our servers every 30 minutes. Why does the UMix ...
Understanding the UMix Music Player
The UMix Music Player The UMix Player - is a piece of software. It is our unique, proprietary music and message player software that works only with the UMix website and a UMix Subscriber Account. It's job is simple. It receives information and ...